Privacy Policy

1. Information We Collect

At Opal44, we collect information to provide you with better analytics insights and improve our service. We collect:

• Account Information: Name, email address, and billing information when you create an account
• Google Analytics Data: Website analytics data from your connected GA4 account
• Usage Data: How you use our platform, including features accessed and reports generated
• Technical Data: IP address, browser type, device information, and cookies for platform functionality

2. How We Use Your Information

We use your information to:

• Provide AI-powered analytics insights and reports
• Process payments and manage your account
• Send important service updates and notifications
• Improve our platform and develop new features
• Provide customer support
• Comply with legal obligations

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

• Service Providers: Trusted partners who help us operate our platform (hosting, payment processing, email delivery)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets

Your Google Analytics data remains yours and is never shared with other customers or used for any purpose other than providing you with insights.

4. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and monitoring
• Access controls and authentication protocols
• Compliance with Google's API security requirements

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your account and associated data
• Disconnect: Revoke access to your Google Analytics account at any time
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from non-essential communications

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law. Analytics data may be retained in aggregated, anonymized form for service improvement.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze platform usage to improve our service
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your information, including compliance with applicable data protection laws and using standard contractual clauses where required.

9. Children's Privacy

Opal44 is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. The updated policy will be effective when posted, and your continued use of our service constitutes acceptance of the changes.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: